Martin Walker, Student Success Manager

I’ve worked in Higher Education for over 7 years in various roles, supporting students to access and succeed at university. I first joined the Student Success Team in 2020 as a voluntary Success Coach alongside my main role and came on board full time as Student Success Manager in 2023. I work closely with the Success Team to shape and develop the programme and I also have a small cohort of LSP students who I support and coach. I am passionate about the power of education to transform lives and I love to see students grow and reach their full potential; this is what drives me to do the work that I do!

Luke Ravenscroft, Student Success Assistant

I joined the team in September 2022 after finishing my Undergraduate degree from Lancaster. I’ll also be studying a Master’s degree alongside my role in the team too! I’ve had a lot of experience within widening participation at Lancaster, as a student and staff member, so I’m excited to bring my experiences to the team.

My day-to-day duties involve running the Enrichment Fund, answering student queries and helping the Student Success Team on various events and projects aimed at LSP students.

In my free time you’ll find me involved in sports - I play korfball and I’m a big netball fan. A fun fact about me is that I was the captain of the Welsh Wheelchair Basketball Team.

Kate Usher, Student Success Officer

I joined Lancaster University in 2013 after previous careers in secondary school teaching, export sales, and marketing. I have been a Student Success Coach since March 2020 and I love my job! My passion is to enable students to get the very best out of their university experience and to connect with others in a mutually supportive way. I enjoy finding out what makes each individual student tick and encouraging them to work towards their personal goals, whether that is finding a dream placement, developing good revision techniques or starting a new pastime. The self-confidence which emerges in students through reflecting on and learning from all experiences is inspiring!

When not working, you’ll usually find me doing outdoorsy activities such as paddle boarding and cycling.

Beth Kendrick, Student Success Officer

I first joined Lancaster University in 2016 and have worked as part of the wider delivery team on the Lancaster Success Programme since 2021. I am happy to have now joined the team as a Student Success Officer. I am passionate about coaching students to realise their full potential and I enjoy getting to know each student’s values and how these feed into their personal goals. I want to help each student get the most out of their time at University and achieve whatever their version of success looks like. In my spare time I am a (very amateur) musician and enjoy walking up hills with dogs and watching live music.

Hannah Critchley, Student Success Officer

Joining the wonderful community of Lancaster University in October 2022, I am looking forward to empowering students to get the most out of their University experience and realise their full potential for successful future careers.

I always strive to be the best I can be with a positive attitude and a smile. I hope this will motivate and inspire those I work with and can't wait to meet lots of friendly new people who I can learn from too.

In my spare time, you will find me spending time with my family and friends or lost in a good book. I also love a challenge, so much so, I once completed a triathlon!

Alex Hackett-Evans, Student Success Officer

After graduating from Lancaster, I decided I’d like to stick around and began working for the university in 2021. My focus was on supporting pre-entry student progress to university and I joined the Student Success Team in February 2023. I take great pride in supporting students to engage with university life, gaining the experiences they want, both academically and socially.

Outside my job I am a very outdoorsy person with a love for mountains and spend as much time as I can fell walking, mountaineering, and cycling.