Employee Assistance Programme
All staff can access immediate emotional support over the phone from the Employee Assistance Programme (EAP). Your EAP includes a free-phone confidential and unlimited helpline service, available 24 hours a day, 7 days a week, 365 days a year. Tel: 0800 1116 387* or +44 845 330 5132 from abroad or email helpline.wellness@vhg.co.uk.
*Please note that there will be a connection fee if on a PAYG mobile. To avoid this fee please email using the above address. Alternatively your line manager can phone on your behalf providing they have your permission and can provide the following information about you: Name, Contact Details, Address, DOB, Department. They need to ring the Management Support line on 0800 111 6385.
You can also access the online element of the EAP, the Wellbeing Portal, an online information and resource library.
You can also access information on the Specialist Support page, and the I Need Help Now page.
Support for Students
For any staff with concerns about the mental health of their students, the Student Mental Health Service is available to work with students. Please see the Student Mental Health Service to find out more about their range of services.