Facilities Helpdesk

The Facilities Helpdesk is the first point of contact for Facilities related queries. If you have a query on work taking place around campus, or see something broken or damaged, please contact the Facilities Helpdesk for assistance. Alternatively please use one of the reporting links below.

Contact Us

By phone

01524 593333

By email

facilities.helpdesk@lancaster.ac.uk

In person

Visit us at University House Reception, A Floor. View our location on MazeMap.

  • Monday - Wednesday: 9.30am - 5.30pm
  • Thursday - Friday: 9.30am - 5.00pm

In an emergency

In an emergency or outside normal working hours, where a dangerous situation exists or damage can be prevented, call Security on 01524 594541 or via Teams.

Self Service

Submit your request online using the links below or send us feedback.

(VPN required if off-campus)