Only Bowland Tower is registered as a higher risk building due to exceeding 18m and seven storeys. Owing to the shared stairway with Slaidburn House, this too will be managed as part of the higher risk building complex.
Under Building Safety Act 2022 legislation, the University is the designated Principal Accountable Person (body). A senior manager has been named as ‘Single Point of Contact’ for safety concerns relating to Bowland Tower.
Gary Tootle (g.tootle@lancaster.ac.uk) is the Single Point of Contact.
Robert McIntosh (r.mcintosh2@lancaster.ac.uk), the University Fire Safety Lead is also available to answer general fire safety related concerns.
The University's Accommodation Services team has also introduced this Resident Engagement Strategy for Bowland Tower. All residents (required to be over the age of 16) are expected to be aware of this strategy, be consulted on it before publication and when it is reviewed. The University will review this strategy every 2 years, and the views and feedback from residents will be taken into account.
We will communicate with you through our website, digital platforms including emails, and on local noticeboards. If you have questions or concerns about the safety of your building or want to provide feedback you can contact your Accommodation Manager or College team directly. You will find their contact details on this web page and can visit the college offices in person if you prefer.
We will keep you informed about matters concerning the safety of your home, much of which will involve routine maintenance such as fire door checks, fire alarm testing and emergency lighting testing. When this work needs to be carried out, we will communicate with you directly (see Residents’ Handbook for details) to ensure that it does not affect the peace, privacy and enjoyment of your home.
In the event that work required may cause disruption or requires access to your room, we will give you reasonable notice of this directly, and will work with you to mitigate disruption as much as possible. Whenever possible noisy or disruptive planned works will be carried out during the summer vacation period. Where this is not possible, we may provide you with alternative locations during exam periods.
We value your feedback and will actively seek input into resident engagement and fire safety information provided via our annual online surveys. Any information collected will be handled according to our Student Privacy Policy.
You can provide us with feedback or raise concerns at any time via a number of channels:
If you are unhappy with the way your concern is dealt with you can report it via the Talk2Us service and it will be escalated and investigated as necessary. You will receive direct feedback with the outcome or any further actions within 10 working days. We will review all your feedback on the safety of your building that has reached us by any of the above means and use it as part of the formal annual review of our Resident Engagement Strategy. Any new version of the Strategy will be shared with residents.
