Accessibility statement for Postgraduate Application Portal

Lancaster University Postgraduate Admissions are committed to making its website(s) accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the Postgraduate Application Portal located at the following URLs:

This website is part of a third-party system purchased, implemented and administered by Lancaster University. We want as many people as possible applying for postgraduate study to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Technical information about this website’s accessibility

Compliance status

These website(s) are partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

(a) non-compliance with the accessibility regulations

Some navigation components currently deviate from WAI-ARIA authoring best practices—specifically regarding roles such as menubar and menuitem. While these elements may not be semantically optimal, they have been tested to confirm full keyboard navigation and operability with screen readers. We are actively reviewing these components and are working with our supplier to improve their semantic structure.

When viewing a saved application, the menu includes options to print or withdraw. These buttons are correctly labelled and fully operable via assistive technologies. However, automated accessibility tests have flagged them as not meeting the recommended minimum tap target size—specifically, that interactive elements should be at least 24px and appropriately spaced.

The portal’s data collection form is divided into six sections, with section headings presented as a navigable list. These headings are currently implemented using <input> elements, which are not semantically suitable for conveying structural hierarchy. Consequently, some assistive technologies may not recognize or announce them properly.

Testing has shown that SilkTide’s screen reader was unable to detect the section titles, whereas Windows' built-in Narrator performed more reliably and was able to identify all items. We are engaging with our third-party vendor to explore more accessible structural alternatives.

Additionally, we are aware of a read-only field containing the student ID number. This field is not navigable using the tab key, and browser-based screen readers have difficulty announcing its content.

If you encounter any issues with heading or field detection, we recommend using the screen reading functionality provided by your operating system, which has demonstrated more consistent performance than browser-based plugins.

These issues have been raised with our vendor, and we are awaiting a resolution. This statement will be updated as progress is made.

Preparation of this accessibility statement

This statement was prepared on 16/07/2024.

This statement has been prepared based on a self-assessment using a mixture of manual and automated tests.

Manual checks included using each page without a mouse and viewing the pages at different zoom levels.

Automated tests were conducted using the latest version of Axe to WCAG2.2AA standard.

Screen reader tests were conducted using Silk Tide and Windows Narrator.

The statement was last reviewed on 08/07/2025

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
email: pgadmissions@lancaster.ac.uk
call: PG Admissions on +44 (0)1524 592032

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: PG Admissions on  +44 (0)1524 592032 or the Information Systems Services helpdesk on +44 (0)1524 510987.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).