Planet eStream
Planet eStream provides management of on-demand user generated video content.
Accessibility statement
Planet eStream accessibility whitepaper [PDF] - statement supplied by the vendor.
Contacting us for help
What to do if you can’t access parts of this application
If you need information on this application in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us:
- Via our online Help Centre (staff and students only)
- Call our IT Service Desk on +44 (0)1524 510987
Reporting accessibility problems with this application
If you find any problems that aren’t addressed in the accessibility statement or think that the application isn't meeting the requirements of the accessibility regulations, please contact us:
- Via our online Help Centre (staff and students only)
- Call our IT Service Desk on +44 (0)1524 510987
What to do if your problem isn't dealt with satisfactorily
If you have contacted us about an accessibility problem (e.g. because you needed information in a different format, or you think the requirements of the accessibility regulations aren't being met) but you feel that this has not been dealt with satisfactorily we want to know.
The first stage would be to raise your concern informally. The aim of this stage is to achieve a quick and easy solution for you. It would be appropriate to take the concern through the relevant contact listed above for reporting an accessibility problem.
But if we do not deal with your concern satisfactorily you can take it through to a formal complaint. See our Concerns, complaints and enforcement information.