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issue 84

26th January 2012 

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'Truth: lies open to all'

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Every fortnight during term-time.

All editorial correspondence to: subtext-editors [at] lancaster.ac.uk. Please delete as soon as possible after receipt. Back issues and subscription details can be found at http://www.lancs.ac.uk/subtext.

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CONTENTS: editorial, news in brief, remembering Don Waddell, the university's first website, book review, letters.

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EDITORIAL

Normally, the start of a new year, and the installation of a new Vice-Chancellor, would provide an ideal opportunity for reflection on the future for our university. The beginning of this year, though, has been overshadowed by the savage and senseless murder of Anuj Bidve in Salford. The nature of the tributes which have been paid to Anuj has been moving and obviously heart-felt; those who never met him have been provided with an insight into his character by the dignified reactions of his family members. 

The response of the university, led by our new Vice-Chancellor, has been everything that we could have hoped for. When accepting the position, Professor Smith can hardly have envisaged that one of his first duties would be to meet the family of a murdered student. The tone of his statement, though, and the plans to commemorate Mr Bidve, showed sensitivity and sound judgement - which was also demonstrated in Professor McKinlay's remarks in media appearances.

Basic good manners would prompt subtext to offer its best wishes to Professor Smith, as he embarks on his role at a time when tragedy has been added to general uncertainty. subtext was established to reflect a sense of unease within our community at the manner in which decisions affecting all of us were being taken. Even at the best of times, a degree of scepticism about the intentions of university managers must be reflected in a publication of this kind; and one might add that, given the recent history of this institution such scepticism is particularly necessary when top decision-makers deliver reassuring public messages. This said, there was good reason to feel heartened by Professor Smith's opening 'declaration of intent'; and, since the favourable impression has been reinforced by other evidence (on which see below), it is only right for our scepticism to be slightly subdued, if not entirely suspended.

In particular, in our view Professor Smith has been judicious in his emphasis on consultation with all staff. For too long, subtext has reported widespread dissatisfaction with the way in which key decisions have been taken. Inadequate consultation has meant that, even when decisions turned out to benefit the university, the feeling remained that one day we could find ourselves embarking on a disastrous course without any opportunity of stopping the process before it had left the drawing board. In these difficult times for the sector as a whole, it is difficult to resist the suspicion that consultation has been curtailed not because the workforce as a whole is badly informed, but because it knows too much. In particular, it is well aware that Lancaster owes much of its success to the ways in which it differs from other institutions.

Professor Smith seems well aware that, for someone newly arrived in his position, warm words are far less important than actions based on firm convictions. If Professor Smith adheres to his stated intention in the vital matter of consultation subtext will be strongly supportive. However, well-founded objections have already been raised on the subjects of the proposed links between Lancaster and Liverpool, and the Business Process Review which has already damaged morale among departmental support staff and key administrators in University House (see subtext 83). The new regime will have to show that it is ready to act as well as to listen; and, in the meantime, subtext would be failing in its duty if it allowed the favourable early signs to induce a suspension of vigilance.

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NEWS IN BRIEF    

Consultancy

It seems that the new Vice-Chancellor has quickly become aware of the growing amounts of money we have been spending on external consultancy. Nowadays, few projects seem to be initiated without the accompanying consultancy spend, whether this be on recruitment of senior managers or business process re-engineering. As the VC's memo comments: 'in aggregate the sum is sizeable and higher than I would expect'. Additional controls are to be introduced so that we can 'adequately demonstrate value for money', and mean any proposed expenditure on consultancy of £5k or more will require justification to and prior authorisation from the VC.

Rumour has it that noses have been put out of joint, particularly within central administration, but this has to be a welcome and long overdue move. As was recently reported (5 January, p.13) in the Times Higher, Lancaster spent £135,000 on 'brand management' consultancy in the 2010-11 financial year, having spent nothing in the same area in the previous two years. The figure - obtained under the FoI Act - doubtless was properly authorised but whether it and much higher levels of consultancy expenditure evidenced in recent years represent value for money is perhaps a future task for the Internal Audit Committee. They are likely to have the support of the VC in his role as 'Accountable Officer' to HEFCE. 

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The University of Livercaster

Another welcome sign of a more open style of communication from D Floor of University House was the email to all staff on Lancaster-Liverpool collaboration, to which were attached the papers considered by Council members at their special meeting on 11th January. The longest of these was a reflective, discursive paper by the V-C himself. Taken together, the papers and their covering email suggest both openness to consultation and open-mindedness about the range of options for Lancaster in inter-university collaboration. subtext understands, however, that the messages reaching Liverpool staff from their vice-chancellor are considerably more confident about links with Lancaster and more gung-ho about potential benefits, and that the Liverpool VC Howard Newby told the university's Court last week that Lancaster and Liverpool would form a federated institution within 18 months. 

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The purpose of education

Readers may be interested in the e-petition calling for a debate around this topic which is accessible at http://epetitions.direct.gov.uk/petitions/25505. This is an initiative of the Campaign for the Public University and follows its efforts to force a Commons debate on higher education policy.

And relatedly, what may be a small piece of good news for the start of 2012: The Daily Telegraph has a report (23 January) that suggests that 'David Cameron and Nick Clegg are to abandon radical plans to reform Britain's university system that would have seen more private firms competing to educate students', at http://www.telegraph.co.uk/education/educationnews/9034279/American-backed-private-universities-plan-dropped.html. How good the news is remains to be seen, however, since as Mark Leach, the editor of WonkHE, suggests in a blog post, 'the vast majority of Government plans for HE can still be achieved without primary legislation', at http://www.wonkhe.com/2012/01/24/he-bill-to-be-dropped/.

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Nuclear magnetic resonance

A subtext drone attended the Christmas Conference of the Faculty of Science and Technology, at which, as reported in subtext 83, our new vice-chancellor gave a paper on his research. subtext didn't understand much of it, but found Professor Smith's enthusiasm for his topic infectious. He opened by saying that he had been glad that at Warwick senior managers were expected to continue to be active researchers, and he clearly wants to continue to be one as far as possible. He was generous and complimentary about the PhD poster show held in association with the Conference.

When on one of his favourite topics he speaks at speed, which makes the technical stuff even harder to follow. The words are clear enough, but their meaning is sometimes not. He also has a few verbal tics (as we all do). But he seemed approachable, looked his audience in the eye, and appeared confident and pleased to be here. Let's hope the feeling lasts.

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Assistant deans

Moves have been initiated from the centre to regularise the position of the assistant deans of the colleges by, inter alia, making them employees with fixed hours of work and fixed rates of pay. The present and long-established position is that assistant deans, usually postgraduate students, are paid a small honorarium and given rent-free accommodation in their colleges, which allows them to work flexibly and be available quickly when required. The proposals - which many believe are motivated mainly by a desire to save money, though this is officially denied (and in any case might not have that effect) - seem to have been met with pretty much united opposition from college and university deaneries, and are now the subject of further discussion.

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Lancaster's Roll of Honour

Lancaster was well represented in the 2012 New Year Honours List. Hearty congratulations to June Coulson, who receives the MBE for services to higher education, and Ian Miller who has been awarded the same honour for services to Ultralow Temperature Physics. subtext was delighted to learn that Rachel Cooper has also been honoured, with an OBE for her services to education.

We were thinking that it would be immodest for us to take any credit for any of these awards, and that it was probably no more than a coincidence that Rachel Cooper is a distinguished member of the subtext collective. It turns out, however, that the Rachel Cooper in question has nothing to do with the collective, and that her award will complement her husband's CBE, awarded in 2001. We would be interested to know how many academic couples have earned comparable recognition for their independent contributions to scholarship.

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REMEMBERING DON WADDELL

One of the less fortunate legacies of the era of Margaret Thatcher as Prime Minister has been the emasculation of local authorities. In former times, town councils and town clerks wielded considerable power and influence in their localities. Although sometimes used to promote a political agenda (e.g. Derek Hatton in Liverpool) or for personal advantage (e.g. John Poulson and T Dan Smith in Newcastle), this influence was generally used chiefly for the good of the town and its inhabitants.  

Don Waddell, Town Clerk of Lancaster from 1955 to 1979, who died on 26 December 2011, was very much in the latter category. As noted in LU-Text 549, Don Waddell was instrumental in the creation of St Martin's College, now the University of Cumbria; he was also involved in the foundation of the Duke's Theatre; but of more direct interest to us is his promotion of the idea that there should be a university at Lancaster. This is well described in the book 'Quest for Innovation' by Marion McClintock, from which the following notes are drawn.

In the late 1950s, there was much debate nationally about investment in higher education and the possible location of new universities. Shortly after he became Town Clerk, Don Waddell began to look for a site for a university at Lancaster. He managed to persuade the hospital authorities of the Royal Albert Hospital in Lancaster to release the whole of their site, provided a replacement could be established. However (as he told Marion McClintock later) he realised while travelling back from a meeting with the County Council in Preston that Lancaster might lose the contest to Blackpool if it did not have a virgin site to offer. He therefore took the personal initiative of approaching Mr and Mrs Barton Townley, the owners in 1961 of Bailrigg Mansion, and within a few hours he had persuaded them to sell. Not only that: the City had a suitable sum of money available to buy the Mansion and grounds. Not long after this, the City Council bought St Leonard's House, the former premises of Waring and Gillow, for factory units; it was able to lease part of this to meet the needs of the University until the permanent buildings at Bailrigg were ready.

It may not be too much to say that, without the actions of Don Waddell in the late 1950s and early 1960s, there would be no university at Lancaster. So much time has passed since these events that very few members of congregation at the memorial service for Don Waddell on 10 January can have remembered the excitement and drama that must have attended them - but every member of this University owes him a great debt of gratitude.

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THE UNIVERSITY'S FIRST WEBSITE

Contributed article by Mike Cowie (ISS)

[Eds: The recent changes to the university's web pages prompted interest in the subtext warehouse about the websites of the past, so we are happy to have this contribution from someone eminently well qualified to answer our queries.]

For us at Lancaster, the internet started during the last year or two of the 1980s. At first there was a just a means of getting to it via a gateway in London, and it was impressive for a while to get login prompts from computers thousands of miles away. Shortly after, the University was connected directly, but there wasn't that much that you could do other than get the occasional computer file from across the world.

The first actual set of web pages at the University were set up in late 1991, by the Department of Computing. As several of the postgrads in that department went walking with the University's Hiking Club, one of the first major uses for the web was as a scrapbook to document club trips, and for a year or so a large part of the University's presence on the internet consisted of student club pages. Not long after, the main University server was started, and pages started to build up on it.

At that point, there appeared to be absolutely no one in charge. The front page had links apparently chosen at random in several lists, and these entries sometimes had sub-headings. I recall that the Students' Union pages were listed under 'Local Interest'. However, the front page did have 'Lancaster University' in big letters at the top - plainly someone had worked out that the <H1> tag could be used to make massive headers. Just below it, to one side there was a jagged version of the swoosh logo adorning the page. Whoever did it had got the proportions wrong, and it looked like slightly squashed as well as resembling something made out of Lego.

In 1993 a World Wide Web Working group was created in University House, and started meeting regularly to decide what to do about the situation. But by the summer of 1997 they were still meeting. By then, the University's web site was so out of date that students at a leading American university emailed to say how fantastic it was - and got a grateful reply before anyone spotted the sarcasm.

At that time it still wasn't clear whose responsibility the web pages were, but Alasdair McKee, the newly appointed Information Officer, felt that something needed to be done. He approached me, and we came up with a plan: I would use my fairly basic technical and graphics skills, reorganise the site and make it look better, and Alasdair would have an editorial role and use his educated Scottish accent to convince those in charge around the University that we knew what we were doing.

That led to the University's first proper website, which looked like this (http://www.lancs.ac.uk/staff/cpamfc/firstwebsite/firstwebsite.htm), and went live in late 1997. However, it was only ever a stop-gap until a second, better site could be created. Alasdair and I created a second design idea (http://www.lancs.ac.uk/staff/cpamfc/firstwebsite/secondwebsite.htm), which was a bit more sophisticated. But things started to make more progress in early 1998, when our HoD, Professor Shepherd, funded former postgraduate student Claire Beegan for 3 months to implement a far larger site, developed from our second design, which would cover most of the basic details that people now expect from any institutional publicity and information website.

This new site had to be passed by Senate, and unfortunately we hadn't considered how this would actually happen. On the day of its assessment, we were told that they didn't want a computer in the Senate Room, didn't want to go anywhere to view a computer screen, and didn't want anyone involved with the project in the Senate room while they were discussing it. Claire printed out key pages from the site and put them into a smart plastic folder to make them look more presentable, and so the Senate discussed their new website while looking at our hastily assembled printed brochure.

The example site that Claire had made for the day featured a single composite image on the home page, depicting two buildings and a new graduate - a man of East Asian origin. We heard later that a lot of the discussion in the Senate room was about who and/or what ought to appear in this image. In the end, we were told that the Senate had approved the site, but had decided that there should be no representations of people on the front page of the University web site at all. So the person was replaced with yet another University building.

It seemed an odd decision: a University website front page with no people shown on it. Besides, we had had conceived of the site in a way that would have made it very easy to replace the main image regularly, to keep the site looking fresh, so we hadn't placed emphasis on any single picture. I don't know whether the 'no people' decision was policy, as University House took over the running of the web site and we had no further dealings with it. However, there were no images of people on the front page of the Lancaster University web site from 1998 until 2006, when the web site that Claire had created was finally replaced.                                                                   

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BOOK REVIEW

'Shaping the Future: A History of The University of Lancaster 1961-2011', by Marion McClintock (University of Lancaster, 2011)

We refer above to Marion's history of the first ten years of the university, 'Quest for Innovation', which was published in 1974. Her new book also starts with the university's foundation, but brings the story up to date. Compared with its predecessor, the new history looks like what used to be called a 'coffee table book', with its large format and plentiful illustrations; but, while not quite as densely documented as 'Quest for Innovation', it is another deeply scholarly work. As the University's honorary archivist, and 'a long-time member and servant of the university', to quote from Paul Wellings' foreword, Marion is uniquely placed to write such a history, and draws not only on archival material but, occasionally but tellingly, on her own recollections of events.

The book is organised thematically, and its seven substantive chapters cover governance, strategic planning, academic culture, the student experience, research, finance and the 'physical domain'. By design, the chapters can be read independently rather than in sequence, which inevitably leads to some repetition, but no more than is helpful in enabling the reader to keep track of developments. Events at Lancaster are consistently and helpfully set against the background of changes in national higher education policy. Her comments on the latter allow the reader an insight into Marion's own views - notably, that encroachment by the centre on universities' autonomy in matters of governance is always likely to be unhelpful. Generally, in dealing with events at Lancaster, Marion's tone remains dispassionate, so that the occasional expressions of firm opinions are the more impressive: for example, on p. 65, in the chapter on 'Academic culture', she notes 'the propensity at Lancaster for frequent alterations to structures', which she thinks means that the present arrangement is unlikely to last for long.

Marion writes in her preface that the last two chapters, on finance and 'physical domain', might be expected to be 'quite technical - even dry'. They are indeed pretty technical, but with Lancaster's history of drama and crisis in matters of funding and building they are far from dry. The chapter on finance includes an account which makes the financial meltdown of the mid-1990s - and the recovery from it - as intelligible to the lay reader as any account could, and Marion's expertise in architectural matters informs and enlivens her account of the evolution of the campus into its present, still changing, shape.

Two small subtextual quibbles. Our great predecessor 'Inkytext' is quoted extensively on the financial crisis, and the reader is directed in a footnote to other issues of that journal, but it appears in the text without introduction or explanation, and with no mention of its editor and main author, Gordon Inkster. And the entertaining recollections of David O'Dell of his time at Lancaster (1966-69) are quoted in the chapter on the student experience without reference to their place of publication (subtexts 57-61 and 63-68). But we are a forgiving collective, and this is a readable, authoritative and worthwhile book.

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LETTERS

Dear subbers, subbees and the subbed,

In LUText 548 I read yet another complaint from an unnamed source about parking in Hazelrigg Lane causing 'issues of safety' and upsetting local residents. I even read that the university has been spending money to alleviate the issues raised because of parking in that area. I have also noticed, as I drove into and out of the university, a couple of hundred empty parking spaces next to Hazelrigg Lane, even closer to where students actually want to park, and sited to be safe and not upset local residents.  It seems obtuse not to put 2 and -2 together and let one problem solve the other.

Has the university - and this is just a suggestion - considered letting students and staff park closer to where they live or work without charging the fee it is currently charging? It's obviously not getting that fee paid anyway since most of the spaces are vacant. Given the number of empty space in the car park most days (exceptions could be made for Graduations, Open Days, and other days when every space is needed) I can only blame any problems in Hazelrigg Lane on whoever insists on collecting the parking fee.

Simon Slavin

Lonsdale College

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Dear subtext,

You are right to be very worried by the Business Process Review. The centre notes that we have proportionately more administrative staff than many other universities - but have they considered the possibility that it may be we who have got this right? After all, we are a very successful university - maybe this is in part because we are by and large well administered? Many certainly believe this in LUMS, where the number of administrators is proportionately at its highest. There is also a strong belief that the devolved administrators - those in faculties and departments - are far better attuned to the requirements of both academics and students than many of those in the centre. This is hardly surprising - even a very good administrator in the centre is just too far from the action.

There are several examples I could quote to support this, but one especially telling revelation has come from the National Student Survey.  The section of the survey that correlates most strongly with overall satisfaction (far more than anything else) is the section on how well the course is run, how good the communication is etc. This is something that our students rate us very highly on - they know what they are supposed to be doing, when, where, how and why, and are confident that they will be properly informed if things have to change. They get very little of this from the centre - it's the departmental and programme teams that are key here.

However, our current boss (at the time of writing), the acting VC, has long been of the opinion that there are far too many administrators around. He is very keen to rationalise, centralise and reduce. This may (perhaps) produce a short-term financial gain, but it will severely reduce our effectiveness as well as placing extra burdens on academic staff. So, if you are reading this, Bob, in the spirit of the panto season, I implore you not to kill the goose that lays the golden eggs!

Mike Wright

Management Science

[Eds. A petition has been started against the job losses that are likely to result from the Business Process Review, at http://www.ipetitions.com/petition/save-our-admin-staff/.]

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Dear subtext,

In your article on Senate effectiveness, you rather disparagingly refer to Faculty Associate Deans as 'officers' and suggest that they have no place on Senate. I strongly disagree. Associate Deans are well placed to understand the views and requirements of both administrators and academics - after all, they are academics who are still actively involved in both teaching and research - and thus one of their key functions is to try to act as a link between the two groups of people. It is therefore crucial that they attend Senate. As a former Associate Dean I always regarded myself as a backbencher on Senate, definitely separate from the bigwigs in the middle.   

Though an important role, it's not an easy one: I was at times regarded by academic colleagues as a bit of a management lackey, and frequently by administrators as a dangerous radical and irritating thorn in their sides.  So I think I got the balance about right.

Mike Wright

Management Science

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The editorial collective of subtext currently consists (in alphabetical order) of: Rachel Cooper (PPR), Mark Garnett, George Green, David Smith, Bronislaw Szerszynski and Martin Widden.

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