Submit my query

Please complete this form if you are holding a firm or insurance place at Lancaster, and you have a query about your place.

If you wish to tell us that you are appealing an A level grade, please tell us the details via the appeals form.

If you wish to defer or change your year of entry, please complete the change year of entry form.

If you wish to change your course, please complete the change course form.

If you wish to be released from your unconditional firm place, please complete the release request form (or you can do this yourself on UCAS).

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Fields marked with an asterisk (*) are required.

Your details

Date of birth

If you have previously contacted Lancaster in Clearing, please enter the Clearing reference number we provided as part of your request here. The reference will be the letters LU followed by 6 digits. e.g. LU001234

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The clearing reference number you have entered does not match one of our records, please update and try again or continue as a new applicant.

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Application received

Thank you for submitting your details, your unique reference number is {{ state.response.data.clearingId }}. Please make a note of this should you need to contact us regarding your enquiry. We will quote this in any further correspondence. You will not receive email confirmation of this number.

We will aim to reply to all queries as quickly as possible, and we will contact you by telephone or email. If you need to contact us please call our hotline on 0800 298 9542 (from outside the UK call +44 (0)1524 931300). If you have any documents you need to send us please email ugadmissions@lancaster.ac.uk quoting your unique reference number above. Please make a note of this number so that you can use it in future correspondence.