ConnectLU Privacy Notice
1. What information do we collect from you?
In addition to using cookies on our app, we may collect the following information. We will always ask before we collect such information:
- Name, job title and business name
- Contact information including email address
- Demographic information such as postcode, preferences, and interests
- Information relevant to services offered by Lancaster University
2. How is your information collected?
We collect information from you when you register for the app which will be stored in your profile.
3. How do we use your information?
This information helps us to understand your needs and provide you with a better service, and for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customise the website according to your interests
- Other purposes which are advised at the point of collection, and in compliance with our Data Controller registration with the Information Commissioner's Office
4. How do we use cookies?
| Cookie | Name | Purpose | More Info |
|---|---|---|---|
| Cognito | Cognito | Cookie will be stored when you sign in that will allow you to sign in automatically while it is still valid (1hr) | Needed to alert user to analytics data collection using AWS Pinpoint. |
5. Do we transfer your data to third parties' countries?
We share your information with a third-party secure payment site when making payments through the app.
6. How do we keep your information secure?
The University has robust Information Security policies in place to protect your information. Only staff from the admin team will have access. For further information please refer to the University’s Information Security Policy.
7. How long do we keep your information?
We will keep your data until your account is deleted from the app. We do not keep data longer than is necessary and follow the University’s retention schedule.
8. What are your rights?
You have the following rights regarding your personal data: · To have access to your personal data - for further information see the Subject Access webpage;
- To have inaccurate or incomplete personal data amended
- To have your personal data deleted – this will only apply when there is no legitimate reason for the University to continue to use your personal data
- To restrict the use of your personal data
- To request personal information in a digital form so that you can provide to other organisations
- To object to automated decision making and profiling
- To withdraw consent when we have used consent as the basis for using your information. The University has further information on data subject rights
If you wish to exercise your rights, you are advised to first read this information as there are some exceptions to using your rights. For example, it is a statutory duty for the University to send some of your information to HESA each year. In this case you could not apply to restrict this use of your information.
Any requests to use your rights over your personal data should be made to the University’s designated Data Protection Officer.
9. What are your responsibilities?
You are required to read this Privacy Notice when you make an application and accept a contract of employment with the University. It is important that you do this, so you understand how we use your personal information and your rights.
Please assist the University in keeping your personnel record up to date. The My HR system accessed through Core HR can be used to update some of your personal details such as a change in your address or phone number.
10. Who do I contact for further information or if I have concerns?
Lancaster University’s designated Data Protection Officer is:
Mike Abbotts, Information Governance Manager Email: information-governance@lancaster.ac.uk
Contact Mike if you have any concerns or complaints about this Notice or about the way your personal data is being used.
Lancaster University is the Data Controller for the personal data that it holds about you. The University’s contact details are:
Lancaster University Bailrigg Lancaster LA1 4YW United Kingdom
If you are not happy with the way the University has handled your concern or complaint, then you may submit a complaint to the Information Commissioner’s Office.
11. Changes to this notice?
This Notice has been developed to be compliant with the General Data Protection Regulations (GDPR). This Notice is regularly reviewed and sometimes updated. It is important that you check for updates to this Notice. Updates can be made at any time and the most up to date version will be found on the Lancaster University website. If we make significant changes, we will contact you to inform you of this.
12. Where can I change my cookie settings?
To change your cookie settings, please use the Cookie settings page.