'Flight chaos, stranded passengers and lost profits: how airlines manage crises like the Heathrow shutdown'

Professor Guglielmo Lulli from LUMS' Department of Management Science talks us through what will likely have happened behind the scenes of the recent Heathrow shutdown in his first article for The Conversation.
You can read his full article here: Flight chaos, stranded passengers and lost profits: how airlines manage crises like the Heathrow shutdown
Back to News