Professor Michael West CBE
ProfessorResearch Overview
Team and organizational innovation and effectiveness, particularly in relation to the organization of health services.
Research Interests
His areas of research interest are team and organizational innovation and effectiveness, particularly in relation to the organization of health services.
Current Research
Cultures of Quality and Safety in Healthcare
Research Grants
2010-2012 £1,450,000 Department of Health: Evaluating High Quality Care for All in the NHS
2009-2011 £240,000 Department of Health: NHS Staff Engagement and Analysis of Related Data
2008-2011 £1,500,000 ESRC: Capacity Building Clusters in Business Research and Engagement - Engaging Research for Business (EREBUS) (PI) with Universities of Warwick and Birmingham
2008-2011 £475,750 National Institute of Health Research: Service Delivery Programme – Effectiveness of multi-professional team working in mental health care (PI)
Profile
Michael West CBE has spent the greater part of his career undertaking research into the factors that determine the effectiveness and innovativeness of individuals, teams and organizations at work. He has also focused on improving the well being of those who work within organizations. His research has contributed to the field in three areas: innovation and creativity at work, the development of effective teams, and the links between enlightened people management and performance. His research and theory development have shown how the context within which people work profoundly influences their creativity and innovation. This theorising has been extended to the team and organizational levels contributing to understanding of how to work in teams in ways that promote innovation. It has also been extended to offer insights into how organizations can be developed to promote engagement and innovation throughout the enterprise. The importance for innovation at work of diversity of knowledge and skills, challenging tasks and environments, and effective integration of perspectives has underpinned the theoretical and practical contributions of his work.
His theory of team reflexivity has shown how team reflection, planning and action predict both team effectiveness and innovation in teams engaged in complex work. This work has stimulated research internationally and has also influenced practice in many settings. It has had particular application in the NHS (in primary health care, acute care, breast cancer care, and community mental health), with widespread use of the concepts and the associated instruments. This work has been applied in health services in many countries including Australia, Netherlands, Finland, Norway, Denmark, Canada, Sweden and Jordan. His book Effective Teamwork has been translated into 12 different languages.
He has maintained a strong line of research into the links between how people are managed at work, the climates and cultures of their organizations, and organizational performance over the last 20 years. This work, in collaboration with economists, sociologists and policy researchers, shows that people management and company climate are primary predictors of company productivity and profitability over time. His interdisciplinary orientation, with a strong base in psychology, has been another hallmark of his work.
His research on people management has continued to influence the agenda of Human Resource Management in the UK over the last decade. Moreover, his subsequent research in the NHS has shown convincingly how the management of staff in UK hospitals is the most powerful predictor of patient mortality in those hospitals over time. This work has been extended to show links with patient satisfaction, absenteeism, financial performance, quality of patient care and error rates across organizations in the health service.
As a consequence of his research, he has contributed to a number of national policy making boards, commissions of inquiry and to meetings of senior policy makers. He was responsible, on behalf of the Care Quality Commission and the Department of Health, for developing and running the annual NHS Staff Survey over eight years until 2011. This survey, involving more than 160,000 respondents each year, has significantly influenced policy and practice in NHS Trusts throughout England over this period.
He has authored, edited or co-edited 20 books, including Compassionate Leadership: Sustaining Wisdom, Humanity and Presence in Health and Social Care (2021), The Psychology of Work and Organizations (2010) and Effective Teamwork (2004), which has been translated into 12 languages. He has also published over 200 articles for scientific and practitioner publications, as well as chapters in scholarly books. He is a Fellow of the British Psychological Society, the American Psychological Association (APA), the APA Society for Industrial/Organizational Psychology and the Acaemy of Social Sciences.He is an Honorary Fellow of the Royal College of Physicians and Surgeons of Glasgow and an Honorary Fellow of Royal College of Surgeons of Ireland, Faculty of Nursing and Midwifery.
He led the English Department of Health Policy Research Programme into cultures of quality and safety. He also led the NHS National Staff Survey development and initial implementation. He assisted in developing the national framework on improvement and leadership development in England (Developing People, Improving Care - 2016) and in Northern Ireland in developing the Collective Leadership Strategy for Health and Social Care (2017). He is supporting Health Education and Improvement Wales to develop the national health and care compassionate leadership strategy in Wales. He co-chaired with Dame Denise Coia, the two-year inquiry on behalf of the UK General Medical Council into the mental health and well-being of doctors Caring for Doctors, Caring for Patients (2019). He led the review for The King’s Fund (commissioned by the RCN Foundation) into the mental health and well-being of nurses and midwives across the UK, The Courage of Compassion: Supporting Nurses and Midwives to Deliver High Quality Care (2020).
He was appointed a CBE in the Queen’s Birthday Honours List 2020 for services to compassion and innovation in healthcare.
Rotherham, Doncaster & South Humber NHS FT (RDaSH)
01/05/2019 → 31/12/2020
Research
Health Education and Improvement Wales - Critical Friend Project
01/04/2019 → 31/12/2019
Research
HEE Critical Friend Project for NHS Improvement & NHS Leadership Academy Programmes
15/03/2018 → 31/03/2019
Research
GMC Co-Chair Mental & Wellbeing Review
01/01/2018 → 31/12/2019
Research
Critical Friend Project
01/08/2017 → …
Research
Critical Friend for Leadership Strategy Work
18/05/2017 → …
Research
Barts’ Health NHS Trust
01/03/2017 → 31/08/2017
Research
Critical Friend for Leadership Strategy Work
01/01/2017 → …
Research
Evaluating High Quality Care for All in the NHS
01/01/2010 → 01/01/2012
Research
Health and well-being of staff in NHS West Midlands: The role of line manager training
01/01/2010 → …
Research
Analysis of Commonwealth Fund Primary Care Survey
01/01/2009 → 01/01/2010
Research
Benefit Evaluation Model for the NHS Health and Well-being Review
01/01/2009 → …
Research
NHS Staff Engagement and Analysis of Related Data
01/01/2009 → 01/01/2011
Research
Capacity Building Clusters in Business Research and Engagement - Engaging Research for Business (EREBUS)
01/01/2008 → 01/01/2011
Research
Service Delivery Programme – Effectiveness of multi-professional team working in mental health care
01/01/2008 → 01/01/2012
Research
Academic Fellowship (Measurement of Performance in Healthcare Organisations)
01/01/2006 → 01/01/2011
Research
‘This is Us’ Compassionate Leadership Conference - Presentation - Keynote speaker
Invited talk
Presentation - Doctors’ and medical students mental health
Invited talk
VIDEO PRESENTATION – Western Trust & Social Care HSCNI Collective Leadership Conference
Participation in conference -Mixed Audience
Vice Chancellors' Programme 6
Invited talk
2019 Working Together Annual Conference
Participation in conference -Mixed Audience
National Mental Health & Learning Disability Nurse Directors's Conference - Masterclass – Compassionate Leadership for High Quality Care - Leadership, Culture and Quality improvement in Nursing Conference
Participation in conference -Mixed Audience
2 x Masterclasses at the Go Engage Collaborative Event: Compassionate Leadership
Business Course/Training
Discussion Panel followed by Presentation – Compassionate Leadership makes it the best place to work
Invited talk
Presentation – Collaborative and Compassionate Leadership in Health
Invited talk
Masterclass – Compassionate and collective leadership
Business Course/Training
Compassion in medical leadership conference - Compassionate Leadership
Participation in conference -Mixed Audience
NVAS Programme for Leaders in Administration
Invited talk
Health and Social Care Wales - Leadership Conference
Participation in conference -Mixed Audience
Sharing Best Practice Conference - Health Education England
Participation in conference -Mixed Audience
HSE- Autumn Leadership School - Presentation – Influencing an integrated culture
Invited talk
H&WB – Wales health and well-being conference - Presentation – conference title is “Compassion starts with me"
Invited talk
Blue Light Joint Senior Leadership Forum – Presentation – Compassionate Leadership
Invited talk
The Shrewsbury and Telford Hospital NHS Trust - Annual Leadership Conference
Participation in conference -Mixed Audience
Wellness Summit - Presentation: Human Needs and Compassionate Leadership for Health Care
Invited talk
Meet the Board of MSB Group
Invited talk
AHP Conference in Cornwall - Presentation - Compassionate Leadership
Participation in conference -Mixed Audience
Culture and Leadership programme
Invited talk
Sheffield Children's Hospital - Annual Staff Conference
Invited talk
Q & A Session
Invited talk
Royal College of Physicians - Annual Conference
Participation in conference -Mixed Audience
NHS Hampshire - Senior Leadership Forum Event
Participation in conference -Mixed Audience
Making Lives Work Better - General Medical Council
Participation in conference -Mixed Audience
Senior Leaders Forum
Participation in conference -Mixed Audience
NHS Expo
Participation in conference -Mixed Audience
Leadership Programme - Masterclass to Leadership Programme and Executive Team - Compassionate Leadership
Business Course/Training
Board Seminar - Oxford University
Invited talk
Compassionate Leadership for Cultures of High Quality Care
Participation in conference -Mixed Audience
Nursing Conference
Participation in conference -Mixed Audience
General Medical Council - Thriving not Just Surviving
Participation in conference -Mixed Audience
Presentation on Compassionate Leadership
Invited talk
NSS Senior Managers Forums
Invited talk
Leadership Week Exhibition
Participation in conference -Mixed Audience
Nursing, Midwifery and Allied Health Professionals Conference
Participation in conference -Mixed Audience
Making Medway Brilliant Staff Conference
Invited talk
National Academic Foundation Programme (AFP) Conference for the UK Foundation Office Programme
Participation in conference -Mixed Audience
Leading the way with care; The RDaSH Way’ - Presentation – key note speaker
Participation in conference -Mixed Audience
Cohort 4 - Masterclass/Presentation to new cohort - Compassionate Leadership workshop
Business Course/Training
OD Team Leadership Conference
Participation in conference -Mixed Audience
Masterclass with Brigid Russell
Business Course/Training
Keynote Presentation - RCGP
Invited talk
OD Change Summit - Masterclass – Interactive session with Sarah-Jane Dale
Business Course/Training
Compassionate Leadership - Regional Conference
Participation in conference -Mixed Audience
WRES Strategic Advisory Group Meeting - Presentation - Leadership, cultural transformation and WRES
Invited talk
NHS Quest - Workforce Leads / Best Employer day for the Workforce Implementation Group - NHS as Best Place to Work
Invited talk
Workforce Race Equality Standard
Participation in conference -Mixed Audience
Hull and East Yorkshire Hospitals Leadership Conference - Masterclass
Business Course/Training
Board & Senior Leaders Development Programme 2019 - Presentation: Compassionate Leadership & Cultural Change
Invited talk
Isle of Wight NHS Trust Leadership Conference
Participation in conference -Mixed Audience
Collective Leadership to Address Bullying and Harassment in The NHS Workplace
Invited talk
Swedish Vice Chancellor Programme - Presentation – Sustainable/Compassionate Leadership
Invited talk
Ambulance Leadership Forum 2019 - Keynote presentation
Invited talk
Walsall Healthcare - Quality Improvement Conference 2019
Participation in conference -Mixed Audience
British Medical Association Conference
Participation in conference -Mixed Audience
Wissen. Symposium zur Eroffnung des Neubaus Felix Platter
Invited talk
Masterclass: Host a Grand Round - Leadership and Effective Teams
Business Course/Training
AGM ‘ Impact'
Business Course/Training
Top Leaders Programme’ - compassionate leadership
Invited talk
Super T event - Final masterclass
Business Course/Training
Compassionate Leadership for Cultures of High Quality Care
Invited talk
Primary Care Collaboratives
Invited talk
HELP10 - Presentation – Sustainable/Compassionate Leadership
Invited talk
Presentation re compassionate care, leadership and mindfulness
Invited talk
Presentation to the Board - MAW plus Sue Burgin from NHS Improvement.
Oral presentation
NNUH Leaders Forum - Compassionate Leadership for Cultural Change
Participation in conference -Mixed Audience
Senior Leaders Forum -AM Interactive Session & PM Talk
Participation in conference -Mixed Audience
HEE – NHSI - Presentation with Prof McAuliffe
Invited talk
Patient Experience 2nd Annual Conference
Participation in conference -Mixed Audience
2018 Annual Conference – Minding our Health: Supporting Psychological Wellbeing at Work - Keynote presentation – ‘How to develop a working environment / context which supports staff wellbeing’
Participation in conference -Mixed Audience
Presentation on compassionate leadership
Participation in conference -Mixed Audience
Wider Leadership Team - masterclass
Business Course/Training
Collaborative & Compassionate Leadership Event - Presentation and masterclass
Business Course/Training
BFC Mindfulness & Compassie –
Participation in conference -Mixed Audience
Masterclass – Compassionate Leadership
Business Course/Training
Master Class – North Wales
Business Course/Training
High Performing Senior Teams in Health
Invited talk
Compassionate Leadership for Cultures of High Quality Care
Participation in conference -Mixed Audience
Annual Leadership Summit
Participation in conference -Mixed Audience
BAME Networking Event - Presentation – Compassionate Leadership
Invited talk
Keynote Speaker – Compassionate Leadership & NWIS Leadership Masterclass - Leading with Care
Business Course/Training
Compassionate Leadership for Cultures of High Quality Care
Invited talk
Keynote Address
Invited talk
Exec Meeting - QI for NHS Board Members National Masterclass
Business Course/Training
Plenary session presentation: “Leading & developing cultures of compassionate care”
Participation in conference -Mixed Audience
Best Employer Brand Meeting
Invited talk
Leadership Forum - Keynote presentation ‘Evolving our leadership’
Invited talk
The Next Generation GP Event
Participation in conference -Mixed Audience
Compassionate Leadership for Cultures of High Quality Care
Invited talk
Presentation on Compassionate Leadership and Team Working for a Flourishing University Culture
Invited talk
Annual conference followed by a gala dinner - Presentation - Compassionate Leadership for Connectivity across Europe
Participation in conference -Mixed Audience
Compassion and the Scottish Leadership Community
Invited talk
Compassionate Leadership for Cultures of High Quality Care
Invited talk
Driving Business Transformation in Housing 2018 Conference - Presentation -Title: Leadership and Teamworking for Flourishing Housing Association Cultures
Participation in conference -Mixed Audience
Accent Housing Group - Leadership Symposium
Participation in conference -Mixed Audience
125 Day WeImprove / Quality Improvement Event
Invited talk
Masterclass with Brigid Russell
Business Course/Training
Presentation at a kick-off conference to launch in their sector
Participation in conference -Mixed Audience
Compassionate Leadership for Cultures of High Quality Care
Participation in conference -Mixed Audience
Delivering Through Our People - Keynote presentation – Compassionate Leadership
Invited talk
Healthcare Leaders Programme
Invited talk
Annual Conference - key note talk on leadership in healthcare
Participation in conference -Mixed Audience
Leadership Event
Invited talk
Thought leadership masterclass - NHS Improvement Culture and leadership as the focal point
Business Course/Training
Compassionate Leadership for Cultures of High Quality Care
Invited talk
Learning to Lead - Presentation – Leading for high quality and compassionate care. 20 delegates
Invited talk
Compassionate Leadership for Cultures of High Quality Care
Invited talk
VC Programme Sweden - Presentation and group work
Invited talk
Compassionate and Collective Leadership - Presentation to Trust Board/Senior Leadership Teams
Invited talk
NSW Health Innovation Symposium
Participation in conference -Mixed Audience
Compassionate Leadership for Cultures of High Quality Care
Participation in conference -Mixed Audience
‘Compassionate & Collective Leadership’– For Leaders across Cambridgeshire & Peterborough
Participation in conference -Mixed Audience
Annual Conference & Exhibition 2018 - Presentation to meeting on 6th plus dinner - Plenary speech and workshop session on 7th.
Participation in conference -Mixed Audience
Compassionate Leadership for Cultures of High Quality Care
Participation in conference -Mixed Audience
The Pre-Chief Nursing Officers (CN0) Conference – Pre-Summit - compassion and resilience in leadership
Participation in conference -Mixed Audience
Leadership Event - Leadership Forum – Developing Compassion Cultures & Collective Leadership
Participation in conference -Mixed Audience
Compassionate Leadership for Cultures of High Quality Care
Invited talk
Clinical Leadership Event - Presentation to Acute Consultants and Primary Care Clinicians
Invited talk
Masterclass on ‘compassionate leadership’
Participation in conference -Mixed Audience
Presentation: Invitational Conference on Medical leadership, mindfulness and compassion
Invited talk
Associated Medical Services Conference
Participation in conference -Mixed Audience
Best Employer ‘Brand’ Event
Invited talk
Eastern Academic Health Science Network (EAHSN)
Participation in conference -Mixed Audience
Making Safety Visible Programme
Invited talk
Leadership Strategy Presentation
Invited talk
National Innovation Leadership Summit
Participation in conference -Mixed Audience
Cohort One Graduation Ceremony/Leadership Conference
Invited talk
Compassionate Leadership relating to Workforce Race Equality Standard
Invited talk
Conference 2017 - Presentation and On the Couch Session - Team Working for Patient Safety ‘Team effectiveness for patient safety’
Participation in conference -Mixed Audience
NHS South West Leadership Academy (Formerly Avon and Wiltshire Mental Health Partnership NHS Trust
Participation in conference -Mixed Audience
SMT Away Day - ATPI & Presentation
Invited talk
Leadership Conference for Nottingham University Hospitals NHS Trust (NUH)
Invited talk
Compassionate Leadership
Invited talk
Strategy Week ‘Shaping our Future Together’
Invited talk
NHS Quest Best Employer event
Invited talk
Annual Leadership Conference 'Caring to Change'
Participation in conference -Mixed Audience
Darzi London 9
Invited talk
Event: GSTT Senior Leadership Programme - Cohort Two - Launch Masterclass – Leadership for high quality and compassionate care
Business Course/Training
Collective and Compassionate Leadership
Invited talk
National Housing Federation Annual Conference
Participation in conference -Mixed Audience
NHS Board Members Meeting - Keynote presentation
Invited talk
Presentation & Roundtable
Invited talk
Barts Super T Launch
Invited talk
The AHSN Chief Officers Development Day
Invited talk
Senior Leaders Network Event
Invited talk
Best Employer Brand Meeting
Invited talk
Enabling a Trust Culture Based on Collective, Compassionate & Inclusive Leadership
Invited talk
Trust Management Congress - Compassionate Leadership -Caring for Change
Participation in conference -Mixed Audience
STP Master Class Series - Organisational Culture and Leadership - Masterclass
Business Course/Training
CAHPO Conference 2017
Participation in conference -Mixed Audience
Collective Leadership Presentation
Invited talk
Re: Intelligence from the Readiness to Change Project
Invited talk
Trust's Leadership Conference
Participation in conference -Mixed Audience
Leadership Summit
Invited talk
Video Recording Session - Health Education England with FMLM event
Participation in workshop, seminar, course
Cohort 2 - Leadership Programme for Deputy Secretaries – “It’s all about people” Presentation
Invited talk
Leadership in the NHS Launch
Invited talk
‘Critical Friend for Leadership Strategy Work’ - Core Group Presentation
Invited talk
Cohort 1 - Leadership Programme for Deputy Secretaries – “It’s all about people” Presentation
Invited talk
Workplace Masterclass Programme
Business Course/Training
The 10th Anniversary Psychological Therapies in the NHS Annual Conference - Keynote speech – Compassionate & Inclusive Leadership for Cultures of Care and Staff Well Being in Psychological Therapy Service
Participation in conference -Mixed Audience
Promoting Leadership Programme – Cohort 2
Invited talk
TBW Collective Leadership
Invited talk
‘Critical Friend for Leadership Strategy Work’ - Event Launch
Types of Public engagement and outreach - Festival/Exhibition
Psychology and Psychological Therapies conference - Keynote speech
Participation in conference -Mixed Audience
HR Event - Presentation / Q&A Session
Invited talk
NHS East Midlands Leadership Academy
Participation in conference -Mixed Audience
Cornwall Partnership NHS FT
Participation in workshop, seminar, course
Madrid Presentation
Invited talk
Valencia Presentation
Invited talk
Linkoping University
Invited talk
Belgian Association of Hospital Executives Conference (Johnson & Johnson Medical)
Participation in conference -Mixed Audience
Novia Salcedo Fundación
Participation in conference -Mixed Audience
Mental Health Nurse Managers Conference
Participation in workshop, seminar, course
HPMA Conference
Participation in conference -Mixed Audience
Leadership Event in Northumbria
Participation in conference -Mixed Audience
Royal College of Midwives Annual Conference
Participation in conference -Mixed Audience
General Pharmaceutical Council
Participation in workshop, seminar, course
Sheffield Supporting Women in Medicine (SWiM)
Participation in conference -Mixed Audience
Annual Nursing & Mid Wifery Conference Central Manchester Foundation Trust
Participation in conference -Mixed Audience
Mental Health Nurse Managers Conference
Invited talk
AQuA
Participation in conference -Mixed Audience
IHM - Scottish Conference - Keynote & Panel Discussions
Participation in conference -Mixed Audience
#TakeTheLead
Invited talk
Health Coaching and Culture
Participation in conference -Mixed Audience
Darzi Fellowship Programme
Participation in workshop, seminar, course
Health Coaching and Culture
Participation in conference -Mixed Audience
Darzi Fellowship Programme
Participation in workshop, seminar, course
NHS North East Essex Clinical Commissioning Group
Participation in workshop, seminar, course
TBC
Participation in conference -Mixed Audience
“Time For Change” 2016 NICON Annual Conference and Exhibition
Participation in conference -Mixed Audience
NI Confed for Health & Social Services - Mastgerclass
Participation in workshop, seminar, course
Masterclass
Participation in workshop, seminar, course
Leading Patient Safety conference
Participation in conference -Mixed Audience
Pennine Quality Conference (ImPaCT – Improving Patient Care Together
Participation in conference -Mixed Audience
Creating Cultures of High Quality, Continuously Improving Compassionate Care
Participation in conference -Mixed Audience
NHS England - TUC Annual Conference
Participation in conference -Mixed Audience
Developing Positive Workplace Cultures in the NHS
Invited talk
Nottinghamshire Healthcare FT (External organisation)
Other Membership
Thought Leadership
Invited talk
Collective Leadership – the theory and the practice
Business Course/Training
Presentation at Workshop for Clinical Leaders
Participation in workshop, seminar, course
University Research Team (External organisation)
Member of Advisory Panel
NHS England (External organisation)
Member of Advisory Panel
European Association of Work and Organizational Psychology (EAWOP) (External organisation)
Member of Advisory Panel
North West Coast Academic Health Science Network (External organisation)
Member of Advisory Panel
Merseyside NHS Foundation Trust (External organisation)
Member of Advisory Panel
NHS Improvement (External organisation)
Member of an organisation
Health Care People Management Association (External organisation)
Member of an organisation
National Institute of Health Research (External organisation)
Member of an organisation
Centre for Mindfulness (External organisation)
Member of an organisation
Sapienza University of Rome (External organisation)
Member of an organisation
Health Education England and NHS Improvement (External organisation)
Member of an organisation
European Association of Work and Organizational Psychology (EAWOP) (External organisation)
Membership of committee
Barnet, Enfield & Haringey Mental Health Trust Strategy and Leadership Awayday
Participation in conference -Mixed Audience
Cumbria Learning and Improvement Collaborative
Participation in workshop, seminar, course
Leadership for Cultures of High Quality Care
Invited talk
Changing Culture through Collective Leadership
Invited talk
Mindful Leadership for Cultures of Compassionate Care.
Invited talk
Previa
Participation in workshop, seminar, course
NHS England (External organisation)
Membership of committee
All working together, all responsible for improved service user and staff outcomes
Invited talk
Devolved Leadership in Healthcare
Invited talk
Healthcare People Management Association (External organisation)
Other Membership
Aston OD Award for Team Based Working
Invited talk
Irish National Healthcare Conference
Participation in conference -Mixed Audience
Healthcare Improvement Scotland - HIS Conference to promote AOD approach
Participation in conference -Mixed Audience
Middle Managers Programme Launch Event for MBHT
Participation in workshop, seminar, course
Above all else putting patients and clients first, each time, every time.
Invited talk
Faculty of Medical Leadership and Management partnered with Royal College of Physicians of London
Participation in workshop, seminar, course
NHS Confederation Staff Conference - Group Staff Conference
Participation in conference -Mixed Audience
Collective Leadership
Invited talk
Oxford Health NHS Foundation Trust Senior Leaders Conference – Developing & Delivering Our Leadership
Participation in conference -Mixed Audience
Health Education North West - Organisational Development Managers in NHS Trusts throughout the North West - Jane O'Brien
Participation in conference -Mixed Audience
Faculty of Medical Leadership & Management National Conference 2015
Participation in conference -Mixed Audience
Leading Together Group
Participation in conference -Mixed Audience
Advancing Quality Alliance (AQuA) (External organisation)
Membership of committee
AqUA Board Membership (External organisation)
Other Membership
Unconscious Bias
Invited talk
Developing cultures of high quality care
Invited talk
The Queen’s Anniversary Prizes Office (External organisation)
Membership of committee
Leadership and teamwork for cultures of high quality care
Invited talk
Leadership and teamwork for cultures of high quality care
Invited talk
Presentation
Invited talk
Keynote Presentation
Invited talk
Masterclass Conference
Participation in workshop, seminar, course
Research into Practice Seminar
Participation in workshop, seminar, course
Aston OD, Scottish Launch Event
Participation in conference -Mixed Audience
Board Development Programme - Conference
Participation in conference -Mixed Audience
Presentation to Leaders of Western Australian Health care system
Participation in workshop, seminar, course
Fiona Stanley Hospital Executive Committee
Participation in conference -Mixed Audience
Consultant Development Program Alumni
Participation in conference -Mixed Audience
Royal Perth Hospital - Open Session
Participation in conference -Mixed Audience
Medical Leadership Masterclass
Participation in conference -Mixed Audience
WA Country Health Service Executive Videoconference
Participation in conference -Mixed Audience
Royal Perth Hospital Frontline Leadership Program Participants
Participation in conference -Mixed Audience
Public Health Executive Team
Participation in conference -Mixed Audience
Fiona Stanley Hospital Senior Leaders Group
Participation in conference -Mixed Audience
Child and Adolescent Health Service Senior Leaders Group
Participation in conference -Mixed Audience
Senior Health Executives - Reform Focus Meeting
Participation in conference -Mixed Audience
Institute for Health Leadership Briefing Session
Participation in conference -Mixed Audience
IADNAM Conference
Participation in conference -Mixed Audience
Irish Association Directors of Nursing and Midwifery
Participation in conference -Mixed Audience
Academi Wales
Participation in conference -Mixed Audience
Presentation to executive team
Invited talk
Yorkshire Ambulance Service Conference
Participation in conference -Mixed Audience
NHS Employers, Organisational Development Annual Conference
Participation in conference -Mixed Audience
Care Quality Commission Leadership Conference
Participation in conference -Mixed Audience
NHS Confederation
Participation in conference -Mixed Audience
The Queen’s Anniversary Prizes Office (External organisation)
Member of Advisory Panel
Leading Patient Safety conference
Participation in conference -Mixed Audience
Advice to executive team on top team functioning
Invited talk
King's Fund
Participation in conference -Mixed Audience
Global Economics and Management Review (GEMRev) (External organisation)
Membership of board
NHS Leadership Academy (External organisation)
Other Membership
NHS Leadership Academy Programme Steering Group (External organisation)
Other Membership
Leadership Summit
Participation in conference -Mixed Audience
Leadership, Teamworking and People Management: Cultures for High Quality Care Northumbria Healthcare NHS Foundation Trust
Participation in conference -Mixed Audience
North West Research & Developement Programme: Releasing Potential
Participation in conference -Mixed Audience
Wessex Trainee Patient Safety Conference 2012
Participation in conference -Mixed Audience
HSRN Meeting - NHS Confederation - Health Service Research Network
Participation in conference -Mixed Audience
HR for London Event
Participation in conference -Mixed Audience
Invest to Lead 4 event
Participation in conference -Mixed Audience
Quality and Safety in Healthcare Event 2012
Participation in conference -Mixed Audience
Quality and Safety in Healthcare Event 2012
Participation in conference -Mixed Audience
National Cancer Institute
Participation in conference -Mixed Audience
National Cancer Institute
Participation in conference -Mixed Audience
Northern Ireland BPS Annual Conference 2012
Participation in conference -Mixed Audience
BPS Annual Conference
Participation in conference -Mixed Audience
NHS Employers Leading for Workforce Productivity 2012
Participation in conference -Mixed Audience
NHS Employers Leading for workforce productivity
Participation in conference -Mixed Audience
Talent Management Conference. NHS London
Participation in conference -Mixed Audience
Talent Management Conference 2012
Participation in conference -Mixed Audience
The Great Debate: Clinical Leadership in NHS Dentistry 2012
Participation in conference -Mixed Audience
National Institute for Health and Clinical Excellence/NHS Employers Joint Conference
Participation in conference -Mixed Audience
National Institute for Health and Clinical Excellence/ NHS Employers Joint Conference 2012
Participation in conference -Mixed Audience
Academy of Management (External organisation)
Membership of committee
HRB Collaborative Applied Research Grants (External organisation)
Membership of committee
European Network Enterprise for Health
Participation in conference -Mixed Audience
European Network Enterprise for Health. Leadership, Mindfulness and Well-Being
Participation in conference -Mixed Audience
HPMA Annual Conference
Participation in conference -Mixed Audience
HPMA Annual Conference. Resilient Individuals - Resilient Organizations
Participation in conference -Mixed Audience
Department of Work and Pensions (External organisation)
Membership of board
Research and Development Board, The Work Foundation (External organisation)
Membership of board
Mind Gym Advisory Board (External organisation)
Membership of board
European Congress of Work and Organizational Psychology (External organisation)
Membership of board
EAWOP Small Group meeting
Participation in conference -Mixed Audience
NHS West Midlands ALL Chairs Meeting
Participation in conference -Mixed Audience
EAWOP Small Group Meeting
Participation in workshop, seminar, course
NHS West Midlands ALL Chairs Meeting; Organisations in Transition: Leading the Transition Cycle
Participation in workshop, seminar, course
NHS South Central Chief Executives meeting
Participation in conference -Mixed Audience
NHS South Central Chief Executives Meeting. Leadership in Challenging Times
Participation in workshop, seminar, course
Henry Stewart Talks. The Marketing and Management Collection, Managing Organizations: Fundamental and Latest Thinking. Managing Teams and Groups
Participation in workshop, seminar, course
Cambridgeshire and Peterborough Foundation Trust and Festival of Leadership Event
Participation in conference -Mixed Audience
Cambridgeshire and Peterborough Foundation Trust and Festival of Leadership Event. Principles of Leadership in Challenging Times
Participation in workshop, seminar, course
West Midlands Ambulance Service, Managers Briefing Programme
Participation in conference -Mixed Audience
West Midlands Ambulance Service, Managers Briefing Programme. People Management and Leadership in the NHS in Challenging Times
Participation in workshop, seminar, course
Jacobs Client Conference 2010, Total Place and Efficiencies
Participation in conference -Mixed Audience
Jacobs Client Conference 2010, Total Place and Efficiencies. Partnerships Crossing Boundaries
Participation in conference -Mixed Audience
Ambulance Leadership Forum Conference
Participation in conference -Mixed Audience
Ambulance Leadership Forum Conference. People Management and Leadership in Challenging Times.
Participation in conference -Mixed Audience
3rd European University-Business Forum
Participation in workshop, seminar, course
3rd European University-Business Forum. University-Business Cooperation. Cooperation with SMEs and Regional Development
Participation in workshop, seminar, course
Health Informatics Congress 2010, BCS Showcase Event
Participation in conference -Mixed Audience
Health Informatics Congress 2010, BCS Showcase Event. The Leadership Masterclass
Participation in workshop, seminar, course
7th Biennial Conference in Organisational Behaviour in Health Care
Participation in conference -Mixed Audience
7th Biennial Conference in Organisational Behaviour in Health Care. Mind the Gap: Policy and Practice in the Reform of Health Care
Participation in conference -Mixed Audience
CEO Masterclass, West Midlands Strategic Health Authority.
Participation in conference -Mixed Audience
CEO Masterclass, West Midlands Strategic Health Authority. People Management and Leadership in Challenging Times (an event for Regional Trust Chief Executives)
Participation in conference -Mixed Audience
HCT Global Entrepreneurship 2010 Conference
Participation in conference -Mixed Audience
HCT Global Entrepreneurship 2010 Conference. Developing Entrepreneurs: Role of Academia
Participation in conference -Mixed Audience
The Annual West Midlands Allied Healthcare Professional Conference (NHS)
Participation in conference -Mixed Audience
The Annual West Midlands Allied Healthcare Professional Conference (NHS). People Management and Leadership in Challenging Times
Participation in conference -Mixed Audience
Ministry of Defence/National Health Service/Department of Collaborative Leadership Encounter. Identification of Shared Leadership Issues
Participation in conference -Mixed Audience
“Mind the gap: Supporting a Joined up approach to children’s and young people’s
Participation in conference -Mixed Audience
Postgraduate Occupation Psychology Conference. Courage, Vision and Persistence: Applying Psychology at Work for Health
Participation in conference -Mixed Audience
Postgraduate Occupation Psychology Conference
Participation in conference -Mixed Audience
Health and Social Services Directorate (External organisation)
Membership of board
American Psychological Association (External organisation)
Membership of board
NHS Employers Annual Conference. Leading in challenging times
Participation in conference -Mixed Audience
Sussex Health Informatics Conference. People management and effectiveness in health care
Participation in conference -Mixed Audience
NHS Employers Annual Conference
Participation in conference -Mixed Audience
Sussex Health Informatics ConferenceSussex
Participation in conference -Mixed Audience
NHS London
Participation in conference -Mixed Audience
Sandwell & West Birmingham Hospitals NHS Trust Board Advisory Group (External organisation)
Membership of board
NHS Policy Group (External organisation)
Other Membership
University of Gothenburg (External organisation)
Membership of committee
Nokia
Participation in conference -Mixed Audience
Creativity and Innovation at Work
Participation in conference -Mixed Audience
People management, leadership and effectiveness
Participation in conference -Mixed Audience
People Management, Leadership and Effectiveness
Participation in conference -Mixed Audience
European Journal of Work and Organizational Psychology (Journal)
Editorial activity
Department of Health (External organisation)
Membership of board
Euromed Marseille (External organisation)
Membership of committee
AOD Event
Invited talk
Presentation to Volvo Board
Participation in conference -Mixed Audience
NHS Employers’ annual conference
Participation in conference -Mixed Audience
NHS Confederation annual conference
Participation in conference -Mixed Audience
European Congress of Work and Organizational Psychology
Participation in conference -Mixed Audience
Oxfam Master Class
Participation in workshop, seminar, course
CAPP 1st Applied Positive Psychology Conference
Participation in conference -Mixed Audience
The Seventh York Symposium
Participation in conference -Mixed Audience
CIPD Annual Conference
Participation in conference -Mixed Audience
Trilateral Conference
Participation in conference -Mixed Audience
26th International Congress of Applied Psychology
Participation in conference -Mixed Audience
CIPD Conference
Participation in conference -Mixed Audience
Northern Ireland Cancer Network
Participation in conference -Mixed Audience
HEFMA Annual Conference & Exhibition
Participation in conference -Mixed Audience
The Welsh NHS Confederation
Participation in conference -Mixed Audience
HR Capacity Board, NHS
Participation in conference -Mixed Audience
HPMA Conference
Participation in conference -Mixed Audience
BAE Systems Conference
Participation in conference -Mixed Audience
CIPD Annual Conference
Participation in conference -Mixed Audience
British Airways Senior Managers’ Conference
Participation in conference -Mixed Audience
London Underground Health and Safety Conference and Exhibition 2005
Participation in conference -Mixed Audience
2005 SIOP Conference
Participation in conference -Mixed Audience
SIOP Conference
Participation in conference -Mixed Audience
HR in the NHS Conference
Participation in conference -Mixed Audience
CIPD Scottish Conference 2005
Participation in workshop, seminar, course
CIPD Annual Psychology at Work Conference 2004
Participation in conference -Mixed Audience
Kongress der Deutschen Gesellschaft Fuer Psychologie
Participation in conference -Mixed Audience
The Royal College of Midwives Annual Conference and Exhibition
Participation in conference -Mixed Audience
HR in the NHS Conference
Participation in conference -Mixed Audience
Rautaruukki Excellence Programme
Participation in conference -Mixed Audience
Department of Health (External organisation)
Membership of board
Mind Gym Advisory Board (External organisation)
Membership of board
CIPD Annual Psychology at Work Conference
Participation in conference -Mixed Audience
Welsh NHS Confederation “Connecting the Jigsaw” Annual Conference and AGM
Participation in conference -Mixed Audience
Groningen Health Conference
Participation in conference -Mixed Audience
CIPD Annual Conference
Participation in conference -Mixed Audience
NHSP Conference
Participation in conference -Mixed Audience
National Institute for Clinical Excellence: Clinical Excellence 2002
Participation in workshop, seminar, course
CIPD Annual Psychology at Work Conference
Participation in conference -Mixed Audience
PSNC Community Pharmacy Conference
Participation in conference -Mixed Audience
DARA Corporate Governance Group Conference
Participation in conference -Mixed Audience
People management and business productivity and performance
Participation in conference -Mixed Audience
The Welsh NHS Confederation
Participation in conference -Mixed Audience
Scottish NHS HR Annual Conference
Participation in conference -Mixed Audience
CIPD annual conference and exhibition
Participation in conference -Mixed Audience
University of Valencia International Conference on Teamworking
Participation in conference -Mixed Audience
AHHRM National Conference
Participation in conference -Mixed Audience
Institute of Healthcare Management Annual Conference and Exhibition
Participation in conference -Mixed Audience
Impact Conference 2002 Inspirational Leadership
Participation in conference -Mixed Audience
AHHRM Welsh Annual Conference
Participation in conference -Mixed Audience
AHHRM Welsh Annual Conference
Participation in conference -Mixed Audience
“Connecting 2002” – The NHS Confederation annual conference and exhibition
Participation in conference -Mixed Audience
The 7Th International Conference on Human Resource Management
Participation in conference -Mixed Audience
The 7Th International Conference on Human Resource Management
Participation in conference -Mixed Audience
The 7Th International Conference on Human Resource Management
Participation in conference -Mixed Audience
National Management Conference, The New Business Environment: Navigating in uncharted waters
Participation in conference -Mixed Audience
National Management Conference, The New Business Environment: Navigating in uncharted waters
Participation in conference -Mixed Audience
CIPD Conference, Learning Matters – Training Matters
Participation in workshop, seminar, course
CIPD Conference, Learning Matters – Training Matters
Participation in conference -Mixed Audience
SIOP 2002 17th Annual Conference
Participation in conference -Mixed Audience
SIOP 2002 17th Annual Conference
Participation in conference -Mixed Audience
Improving Health in Wales, HR Management Development Masterclass 2
Participation in conference -Mixed Audience
Improving Health in Wales, HR Management Development Masterclass 2
Participation in conference -Mixed Audience
NHS Service Delivery and Organisation National R & D Programme
Participation in conference -Mixed Audience
NHS Service Delivery and Organisation National R & D Programme
Participation in conference -Mixed Audience
Journal of Health Services Research and Policy (Journal)
Editorial activity
Chartered Institute of Personnel and Development National Conference
Participation in conference -Mixed Audience
First International Human Resource Conference: Human Resource Embracing Technology
Participation in conference -Mixed Audience
Managers in Primary Care: Knowledge Skills & Attitudes for Teamwork, One Day Symposium
Participation in conference -Mixed Audience
Six Countries Programme Conference: Merging Innovation Cultures: Leveraging Creativity for Competitive Advantage
Participation in workshop, seminar, course
University of Limerick, Jean Monnet Lecture
Participation in conference -Mixed Audience
HRD2001
Participation in conference -Mixed Audience
I&DeA (Improvement and Development Agency): Working Together For Best Value
Participation in conference -Mixed Audience
Groupe ESC Bordeaux
Participation in conference -Mixed Audience
Groupe ESC Bordeaux
Participation in conference -Mixed Audience
Beta Research School (External organisation)
Membership of committee
Insan Kaynaklari
Participation in conference -Mixed Audience
Research Methodology, ‘Team Based Work, Performance and Stress’
Participation in workshop, seminar, course
Academy of Management 2000
Participation in conference -Mixed Audience
Annual Institute of Personnel and Development Conference
Participation in conference -Mixed Audience
How to set up organisations for team-work
Participation in conference -Mixed Audience
Creativity and Innovation Implementation in Work Groups
Participation in conference -Mixed Audience
The People Difference: Growth, Innovation and Managing People
Participation in conference -Mixed Audience
European Journal of Work and Organizational Psychology (Journal)
Editorial activity
Journal of Interprofessional Care (Journal)
Editorial activity
Applied Psychology (Journal)
Editorial activity
European Association of Work and Organizational Psychology (External organisation)
Other Membership
Psychologie Economicke and Praxis (Journal)
Editorial activity
Academician of the Academy of Social Sciences
Fellowship awarded competitively
Chartered Fellow of the Chartered Institute of Personnel and Development (CIPD)
Fellowship awarded competitively
Fellow of International Association of Applied Psychology (IAAP)
Fellowship awarded competitively
Fellow of the British Academy of Management
Fellowship awarded competitively
Fellow of American Psychological Association (APA)
Fellowship awarded competitively
Fellow of Royal Society for Encouragement of Arts, Manufactures and Commerce
Fellowship awarded competitively
Fellow of Society of Industrial and Organizational Psychology (SIOP), American Psychological Association
Fellowship awarded competitively
Fellow of the British Psychological Society
Fellowship awarded competitively
Fellow of the Higher Education Academy
Fellowship awarded competitively
- People, Work and Organisation