Professor Martin Spring

Professor of Operations Management

Qualifications

B.Tech (Hons); D.M.S., Ph.D.

Profile

Martin Spring is Professor of Operations Management at Lancaster University Management School (LUMS), UK. He is also Principal Investigator of TiPS (Technology in Professional Services) Accelerator for digital adoption in law and accountancy firms and Director of the School’s Centre for Productivity. His research is concerned with the intersection between innovation in products, services and technologies, and the processes and supply chains of which they are a part. His work on this theme has focussed on product customisation, supply chain flexibility, the links between public policy and innovation in supply networks, and innovation in business-to-business services. Recently, he has been researching the adoption of artificial intelligence in law and accountancy firms.

He is an AIM (Advanced Institute for Management Research) Services Fellow, Associate Editor of the International Journal of Operations and Production Management, and of the Journal of Operations Management, and a former Associate Editor of the Journal of Supply Chain Management. He serves, or has served as: an ESRC CASE Studentship Panel Member (2005-2008), an ESRC Peer Review College member (2010-present), a Fellow of the British Academy of Management Peer Review College, a member of the Board of the European Operations Management Association (EurOMA), and Vice-President (Conferences) of the International Federation of Scholarly Associations of Management (IFSAM). He also chaired the 2021 British Academy of Management Conference, which was hosted by Lancaster University.

Research Interests

Business-to-Business Services - Operations and Supply Aspects
Qualitative Research Methods in Operations and Supply Management

Professional Role

Director, Centre for Productivity & Efficiency

Selected Publications

How information technology automates and augments processes: Insights from Artificial‐Intelligence‐based systems in professional service operations
Spring, M., Faulconbridge, J., Sarwar, A. 30/09/2022 In: Journal of Operations Management. 68, 6-7, p. 592-618. 27 p.
Journal article

Fostering SME supplier-enabled innovation in the supply chain: The role of innovation policy
Selviaridis, K., Spring, M. 31/01/2022 In: Journal of Supply Chain Management. 58, 1, p. 92-123. 32 p.
Journal article

Supply chain alignment as process: Contracting, learning and pay-for-performance
Selviaridis, K., Spring, M. 5/03/2018 In: International Journal of Operations and Production Management. 38, 3, p. 732-755. 24 p.
Journal article

Creating the competitive edge: a new relationship between operations management and industrial policy
Spring, M., Hughes, A., Mason, K., McCaffrey, P. 1/03/2017 In: Journal of Operations Management. 49-51, p. 6-19. 14 p.
Journal article

The role of operations managers in translating management ideas and practices between firms
Spring, M., Unterhitzenberger, C. 28/02/2022 In: Production Planning and Control. 33, 4, p. 340-355. 16 p.
Journal article

“The map is not the territory”: a boundary objects perspective on supply chain mapping
Fabbe-Costes, N., Lechaptois, L., Spring, M. 1/09/2020 In: International Journal of Operations and Production Management. 40, 9, p. 1475-1497. 23 p.
Journal article

Accelerating Innovation Adoption in Next Generation Professional Service Firms
01/05/2023 → 30/09/2025
Research

Innovating Next Generation Services through Collaborative Design
01/12/2018 → 31/03/2021
Research

Supply chain mapping
01/11/2018 → …
Research

Performance measurement, productivity and management practices in smaller firms
03/09/2018 → 30/09/2020
Research

WEBS OF INNOVATION AND VALUE CHAINS OF ADDITIVE MANUFACTURING UNDER CONSIDERATION OF RRI
01/05/2018 → 30/10/2021
Research

Universities, innovation and productivity
01/01/2018 → …
Research

Developing contracting capabilities for innovation-oriented public procurement
27/03/2017 → 06/09/2019
Research

Temporary supply chains
10/10/2015 → …
Research

Service Triads
28/11/2011 → …
Other

Modularity of Processes and Processes of Modularity
03/07/2006 → …
Other

POMS International Conference
Participation in conference -Mixed Audience

26th EurOMA Conference
Participation in conference -Mixed Audience

EurOMA Conference
Participation in conference -Mixed Audience

49th Decision Sciences Institute Annual Meeting (2018)
Participation in conference -Mixed Audience

Fabian Nullmeier
Hosting an academic visitor

25th EurOMA Conference
Participation in conference -Mixed Audience

CRET-LOG International Workshop on Innovation and coordination in inter-organisational Networks
Participation in conference -Mixed Audience

Keynote lecture, ‘Case study research in operations management: new contexts, new theories, new approaches’
Invited talk

DSI Annual Conference
Participation in conference -Mixed Audience

Warwick University
Participation in conference -Mixed Audience

EurOMA
Participation in conference -Mixed Audience

23rd AMCIS Conference
Participation in conference -Mixed Audience

EurOMA Conference
Participation in conference -Mixed Audience

International Journal of Operations and Production Management (Journal)
Editorial activity

23rd International EurOMA Conference
Participation in conference -Mixed Audience

Journal of Operations Management (Journal)
Editorial activity

British Academy of Management
Participation in conference -Mixed Audience

22nd International EurOMA Conference
Participation in conference -Mixed Audience

ESRC (External organisation)
Membership of committee

Presentation to Cranfield Key Account Management Club
Business Course/Training

, 21st International EurOMA Conference
Participation in conference -Mixed Audience

3rd Interdisciplinary Market Studies Workshop
Participation in conference -Mixed Audience

Reflections on Case Study Research in Operations Management and SCM
Invited talk

The Future of Manufacturing
Public Lecture/ Debate/Seminar

5th International Seminar on Service Architecture and Modularity
Participation in conference -Mixed Audience

EURAM Conference Developmental Working Group session
Participation in workshop, seminar, course

Spring Servitization Conference 2013
Participation in conference -Mixed Audience

Office of the Île de France Region
Visiting an external academic institution

ESRC (External organisation)
Membership of committee

Service Operations Management track of Decision Sciences Institute conference
Participation in conference -Mixed Audience

Academy of Management Meeting
Participation in conference -Mixed Audience

POMS/EurOMA World Conference
Participation in conference -Mixed Audience

Excellent Interfaces for Excellent Care workshop
Participation in workshop, seminar, course

Opening the Black Box of Information Technology in Operations and Supply
Invited talk

Presentation: AIM practice/policy event
Oral presentation

ESRC Social Science week events
Participation in workshop, seminar, course

Special issue of Journal of Operation Management on ‘Service Triads’ (Journal)
Editorial activity

Decision Sciences Institute 43rd Annual Meeting
Participation in conference -Mixed Audience

The Shifting Terrain of Service Operations Management
Invited talk

'An HR strategy for Innovation' workshop programme
Participation in workshop, seminar, course

Bringing information systems into operations strategy: an information services approach
Invited talk

Production and Operations Management (Journal)
Publication peer-review

Journal of Supply Chain Management (Journal)
Editorial activity

Innovative Business Models one-day workshop
Participation in workshop, seminar, course

Service Supply Chains
Invited talk

Carliss Y Baldwin
Hosting an academic visitor

Richard N. Langlois
Hosting an academic visitor

17th International EurOMA Conference
Participation in conference -Mixed Audience

IFERA Conference
Participation in workshop, seminar, course

EURAM 2010
Participation in conference -Mixed Audience

ESRC Social Science Week event
Participation in workshop, seminar, course

Manufacturing Advisory Service Northwest
Participation in workshop, seminar, course

Academy of Management Journal (Journal)
Publication peer-review

Special Issue of Journal of Supply Chain Management, on ‘Service Supply Chains’ (Journal)
Editorial activity

Service Supply Chains
Invited talk

Current Realities Panel Session: What is Happening to Toyota? Is there such a thing as too lean?
Invited talk

ESRC (External organisation)
Membership of committee

ESRC Peer Review College (External organisation)
Member of an organisation

Business Model Dynamics
Invited talk

Rethinking Operations Strategy: The role of service-focussed Business Models
Invited talk

AIM Workshops: How to Devise and Write Applications for ESRC CASE Studentships in Business and Management
Participation in workshop, seminar, course

The Dynamics of Products, Services and Business Models: Innovation, Risk and Employment in Business-to-Business Markets
Participation in workshop, seminar, course

Modularity in Services - an International Workshop
Participation in workshop, seminar, course

EurOMA Conference
Participation in conference -Mixed Audience

Journal of Supply Chain Management (Journal)
Publication peer-review

”Nothing to be done”: Rethinking the nature of services in the context of supply networks
Invited talk

Products, services and the institutional structure of production
Invited talk

Global manufacturing
Invited talk

ESRC (External organisation)
Membership of committee

Supply-chain Management: an Inter-organisational Power Analysis
Invited talk

Power in Supply Chain Management
Invited talk

Operations Management for Eclectics
Invited talk

The Abstract and the Concrete in Management Research: Implications for Methodology
Invited talk

Supply Chain Management: An International Journal (Journal)
Publication peer-review

Journal of Manufacturing Technology Management (Journal)
Publication peer-review

Financial Times Prentice Hall (Publisher)
Publication peer-review

Oxford University Press (Publisher)
Publication peer-review

Wiley (Publisher)
Publication peer-review

Sage (Publisher)
Publication peer-review

International Journal of Operations and Production Management (Journal)
Publication peer-review

International Journal of Production Research (Journal)
Publication peer-review

International Journal of Production Economics (Journal)
Publication peer-review

Journal of Purchasing and Supply Management (Journal)
Publication peer-review

International Journal of Quality and Reliability Management (Journal)
Publication peer-review

Centre for Productivity & Efficiency
Chartered Institute of Logistics and Transport in the UK
Supply Chain Management

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Contact Details

Department: Management Science
Office: D39, D - Floor, Charles Carter Building
Telephone:
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