Research Overview

My research encapsulates last-mile logistics, spatial data science and e-commerce. In particular, I am interested in on-demand delivery services in which delivery resources mainly depend upon crowdsourced labour (sharing or gig economy) and whose customers are time-sensitive. Well-known examples are online meal delivery services (JustEat) and personal shopper systems (Weezy, Getir). I aim to improve both customers' and crowd labour' experiences through wisely designed platforms, algorithms, incentives, and pricing. Methodologically, I use sequential decision analytics and mixed-integer programming techniques to tackle the above organizations' underlying optimisation problems.