Louise Fowler (MBA Business Administration (British Airways), 1994) is one of the UK’s most successful business leaders.

She launched the British Airways Executive Club and relaunched Club & First classes – boasting the first beds on a plane – which revolutionised business travel and propelled BA to the top of the travel service industry.

In recent years, Louise has worked as an independent consultant for well-known consumer brands such as the Post Office, First Direct and M&S, and is an independent Non-Executive Director on a number of boards.

Louise’s Lancaster degree has had a positive impact on her career journey, and she said: “Having an MBA from Lancaster has really stood me in good stead over all these years: the combination of practical and academic work really helped develop my leadership skills.”

You can hear from Louise in the video interview below, part of the LUMS Leadership Insights series, to find out about her career and gain useful takeaways for your own business.

If you have trouble viewing the video above, you can watch it online.