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IT Partnering & Innovation

Who we are and what we do…

At the ISS Innovation Hub, we're not just problem-solvers; we're pioneers in revolutionizing university experiences. Through a seamless blend of technology and creativity, we empower Lancaster University and it's community to thrive in the digital age.

From the iLancaster app, streamlining student life, to leveraging AR, VR, and AI to enhance learning and our community, we redefine what's possible. With a focus on collaboration and user-centric design, we transform challenges into opportunities, ensuring every voice is heard, and every need is met.

Join us in shaping university services and beyond in a digital age, one breakthrough at a time. To find out more click below.

About us

"It's time to step into a wonderful world of innovation"

IT Partnering & Innovation - The team developing iLancaster

Check out our current Spotlight Projects

Active Projects

Here you can find our spotlight items for the week - what we are most currently working on / any changes we are making. To find out more about our current projects or previous completed projects, head to 'Our Projects' found below or stay updated by following our social platforms!

CSH Website

We are currently working alongside Lancashire's emotional health services to provide a Compassionate School Hub website. This platform will be designed to evaluate schools mental health approach, access resources and training, share best practices, and much more. It will also help schools earn the LEHSS Compassionate Schools Award, showing their dedication to mental health.

Smart Statement

This dynamic web-based application collects user details and instantly crafts a standout personal statement, a tailored cover letter, and a set of potential interview questions complete with professional answers! Users also receive helpful tips on what to discuss during interviews to leave a lasting impression.

ProbAI

We are currently working to redevelop the website for the Probabilistic AI hub (ProbAI). The ProbAI Hub is a research hub funded by EPSRC to develop better understanding of new methods in AI. The ProbAI hub bridges AI and mathematics, focusing on probabilistic AI by connecting experts in fields like Bayesian statistics, dynamical systems, and uncertainty quantification.

Improvements to the performance of iLancaster

Recently, we have been working hard to improve the performance of iLancaster. For instance, we have improved the responsiveness of the timetable, announcements and check-in process, resulting in a faster process.

Decision support using AI

At the moment, we are running a pilot with some users of the ASK Enquiries Admin site. The aim of this pilot is to assess whether using a training AI model can assist student support staff to answer standard questions. Within the pilot, suggested answers are provided to the Ask Enquiries Admin and staff can then decide whether to either use it, edit it and use it or ignore it. At no point will AI generated content go straight to students, however, this project can potentially assist staff and improve efficiency.

iLancaster Busyness Feature

We have recently been working towards adding a Busyness feature to the iLancaster app that will inform students how busy different areas of campus are at various time. The idea is that this feature will save students time, increase their productivity levels, enable them to plan their day, limit over crowding of campus spaces, and lead to better space utilisation.

Find out more

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Interested in joining our team?

Current Vacancies

We're sorry! We're currently not hiring for any positions.

All new vacancies are posted on ur LinkedIn, Instagram, Facebook, our website and Lancaster Universities ERS page as soon as they are released. To instantly be notified of new vacancies follow us on our social media, links found above.